Updating Our Strategic PlanPlanning for the Future Part I: Tell us about yourselfWe hope to use this survey to learn how we can better serve our Community. Thank you for taking the time to respond to our questions. My connection to Seaside is: * I am a resident of Seaside I work in Seaside but live elsewhere I have friends or family who live in Seaside Other About how many years have you lived in Seaside? * Less than one year One to five years Six to 10 years 11 to 20 years More than 20 years Not Applicable I am: * Male Female I am: * Hispanic Non-Hispanic My age is: * 20 years or younger 21 to 35 years old 36 to 50 years old 51 to 65 years old Over 65 years old What area of the City do you live or work in? * Note: This will assist us in determining if there are areas of our City that may need more attention than others on specific problems. Not sure (or a non-resident) Southeast area of the City (East of Highway 101 and South of Broadway) Northeast area of the City (East of Highway 101 and North of Broadway) Southwest area of the City (West of Highway 101 and South of Broadway) Part II. Your contacts with the Seaside Police DepartmentWe would like to know how you have had contact with us during the past year. Part II * Select all that apply. Answer the following questions based on your LAST contact with us. PoorAverageGreatN/A Was the Receptionist/Dispatcher you first spoke to courteous/helpful? * Was the Receptionist/Dispatcher you first spoke to courteous/helpful? - Poor Was the Receptionist/Dispatcher you first spoke to courteous/helpful? - Average Was the Receptionist/Dispatcher you first spoke to courteous/helpful? - Great Was the Receptionist/Dispatcher you first spoke to courteous/helpful? - N/A How well did the Police officer (or other police employee you dealt with) treat you? * How well did the Police officer (or other police employee you dealt with) treat you? - Poor How well did the Police officer (or other police employee you dealt with) treat you? - Average How well did the Police officer (or other police employee you dealt with) treat you? - Great How well did the Police officer (or other police employee you dealt with) treat you? - N/A How well did the Officer/other police employee explain what actions he/she was taking during contact with you? Or actions to be taken after his/her contact with you? * How well did the Officer/other police employee explain what actions he/she was taking during contact with you? Or actions to be taken after his/her contact with you? - Poor How well did the Officer/other police employee explain what actions he/she was taking during contact with you? Or actions to be taken after his/her contact with you? - Average How well did the Officer/other police employee explain what actions he/she was taking during contact with you? Or actions to be taken after his/her contact with you? - Great How well did the Officer/other police employee explain what actions he/she was taking during contact with you? Or actions to be taken after his/her contact with you? - N/A How well did the Officer/other police employee present him/herself (consider their appearance in their uniform as well as their demeanor towards you)? * How well did the Officer/other police employee present him/herself (consider their appearance in their uniform as well as their demeanor towards you)? - Poor How well did the Officer/other police employee present him/herself (consider their appearance in their uniform as well as their demeanor towards you)? - Average How well did the Officer/other police employee present him/herself (consider their appearance in their uniform as well as their demeanor towards you)? - Great How well did the Officer/other police employee present him/herself (consider their appearance in their uniform as well as their demeanor towards you)? - N/A How would you rate the Seaside Police Department overall? * How would you rate the Seaside Police Department overall? - Poor How would you rate the Seaside Police Department overall? - Average How would you rate the Seaside Police Department overall? - Great How would you rate the Seaside Police Department overall? - N/A Part III. What is the quality of our work?For each question, indicate the level that best represents your opinion. How do you rate the quality of each of the following Seaside Police services? * PoorFairGoodVery GoodExcellentDon't Know Visibility of the police on patrol * Visibility of the police on patrol - Poor Visibility of the police on patrol - Fair Visibility of the police on patrol - Good Visibility of the police on patrol - Very Good Visibility of the police on patrol - Excellent Visibility of the police on patrol - Don't Know Foot Patrol Services * Foot Patrol Services - Poor Foot Patrol Services - Fair Foot Patrol Services - Good Foot Patrol Services - Very Good Foot Patrol Services - Excellent Foot Patrol Services - Don't Know Bike Patrol Services * Bike Patrol Services - Poor Bike Patrol Services - Fair Bike Patrol Services - Good Bike Patrol Services - Very Good Bike Patrol Services - Excellent Bike Patrol Services - Don't Know Crime Prevention programs and services * Crime Prevention programs and services - Poor Crime Prevention programs and services - Fair Crime Prevention programs and services - Good Crime Prevention programs and services - Very Good Crime Prevention programs and services - Excellent Crime Prevention programs and services - Don't Know Services to the schools and youth * Services to the schools and youth - Poor Services to the schools and youth - Fair Services to the schools and youth - Good Services to the schools and youth - Very Good Services to the schools and youth - Excellent Services to the schools and youth - Don't Know Ability to investigate crimes or incidents * Ability to investigate crimes or incidents - Poor Ability to investigate crimes or incidents - Fair Ability to investigate crimes or incidents - Good Ability to investigate crimes or incidents - Very Good Ability to investigate crimes or incidents - Excellent Ability to investigate crimes or incidents - Don't Know Response time to calls for service * Response time to calls for service - Poor Response time to calls for service - Fair Response time to calls for service - Good Response time to calls for service - Very Good Response time to calls for service - Excellent Response time to calls for service - Don't Know Traffic/Parking Enforcement * Traffic/Parking Enforcement - Poor Traffic/Parking Enforcement - Fair Traffic/Parking Enforcement - Good Traffic/Parking Enforcement - Very Good Traffic/Parking Enforcement - Excellent Traffic/Parking Enforcement - Don't Know Code Enforcement * Code Enforcement - Poor Code Enforcement - Fair Code Enforcement - Good Code Enforcement - Very Good Code Enforcement - Excellent Code Enforcement - Don't Know Graffiti Abatement * Graffiti Abatement - Poor Graffiti Abatement - Fair Graffiti Abatement - Good Graffiti Abatement - Very Good Graffiti Abatement - Excellent Graffiti Abatement - Don't Know Ability to interact with the public * Ability to interact with the public - Poor Ability to interact with the public - Fair Ability to interact with the public - Good Ability to interact with the public - Very Good Ability to interact with the public - Excellent Ability to interact with the public - Don't Know Narcotics-related incidents or crimes * Narcotics-related incidents or crimes - Poor Narcotics-related incidents or crimes - Fair Narcotics-related incidents or crimes - Good Narcotics-related incidents or crimes - Very Good Narcotics-related incidents or crimes - Excellent Narcotics-related incidents or crimes - Don't Know Alcohol-related incidents or crimes * Alcohol-related incidents or crimes - Poor Alcohol-related incidents or crimes - Fair Alcohol-related incidents or crimes - Good Alcohol-related incidents or crimes - Very Good Alcohol-related incidents or crimes - Excellent Alcohol-related incidents or crimes - Don't Know Gang-related incidents or crimes * Gang-related incidents or crimes - Poor Gang-related incidents or crimes - Fair Gang-related incidents or crimes - Good Gang-related incidents or crimes - Very Good Gang-related incidents or crimes - Excellent Gang-related incidents or crimes - Don't Know Services provided in a professional and ethical manner * Services provided in a professional and ethical manner - Poor Services provided in a professional and ethical manner - Fair Services provided in a professional and ethical manner - Good Services provided in a professional and ethical manner - Very Good Services provided in a professional and ethical manner - Excellent Services provided in a professional and ethical manner - Don't Know Other * Other - Poor Other - Fair Other - Good Other - Very Good Other - Excellent Other - Don't Know How do you rate the overall safety of your neighborhood? * Very Good Good Neither Good nor Bad Very Bad Don't Know How safe would you feel walking alone at night? * Very Safe Safe Neither Safe nor Unsafe Unsafe Very Unsafe How would you feel walking alone in your neighborhood at night? * Very Safe Safe Neither Safe nor Unsafe Unsafe Very Unsafe Part IV. What does the future hold for us?These responses will be critical in our preparation of a Strategic Plan that will guide the Seaside Police department in the coming years. Your input in these areas is very important to us. What three things do you like most about living in Seaside? * Examples: clean, friendly, etc. What three things do you like LEAST about living in Seaside? * What do you think will be the three biggest problems that Seaside will face within the next five years? * What three police services do you think the Seaside Police Department does the best job of providing its residents? * What three police services do you think the Seaside Police Department needs to improve? * Are there any specific police services or programs you would like to see the Seaside Police Department adopt (or if it is an existing service, you would like to see expanded upon)? * Please include your email if you'd like to be contacted for a future survey or study and learn about the results of this survey Additional Comments * If you have additional comments or would care to elaborate on any of the questions above, please do so in this field here. If you do not have additional comments, please type "none." Thank you! 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